AKTU CODE : 648 BTE CODE : 2289
Babu Sunder Singh Institute Of Technology And Management
Redressal of all types of Grievances, Complaints and Malpractices received from Individuals, students, faculty members, other staff Professional bodies etc
Grievances Redressal cell deals with all types of grievances, complaints and malpractices including those received from Students, Faculty and other Stakeholders.
The Complaint Management Mechanism Is Carried Out In Three Levels in the Institution.
The departmental level grievances are attended by the concerned class Coordinators, Counselors and
Department Heads.
The student coordinators and staff coordinators of grievance redressal cell act as facilitators to
communicate and sort out the grievances at the department level.
Unresolved grievances at the departmental level are referred to the Grievance Redressal Cell of the
institution.
The notice board /flex board is fixed near the office , indicating the details of online Grievance
Redressal Mechanisms (i.e) URL of the online Grievance Redressal Portal : https://bssitm.com/About/Grievances , names ,contact nos. and e-mail ID’s of
members of the Grievance Committee.
For any Grievances contact mail-id is grc@bssitm.com
Fill following Google form regarding of Grievances, Complaints and Malpractices received from
Individuals, students, faculty members, other staff Professional bodies etc